1) Scheduling and pickup
Book online and choose your preferred pickup window:
- Early morning: 5-7 AM
- Evening: 6-10 PM
Leave your bag at your front door or approved location. We text you at pickup and before delivery return.
How it works
A simple, high-trust process from pickup to return.
Everything is handled by our husband-and-wife team. You always know where your order is and who is caring for it.
2) Washing standards
- Cold water by default for fabric care
- Towels and bedding washed warm unless directed otherwise
- Hot wash available for whites upon request
- Sanitize cycles available as an add-on
3) Detergent and finishing
Our default detergent is Molly Suds Fragrance Free (clean-ingredient and dye-free). Subscribers can request alternatives or provide their own detergent.
Every order is folded and neatly bagged for easy put-away.
4) Turnaround and support
- Standard turnaround: about 48 hours
- Express same-day available based on route capacity
- Weather or holiday delays communicated proactively
If anything is not right, contact us within 24 hours and we will make it right with a rewash or fair credit.
Items we cannot accept
Dry-clean-only garments
We can coordinate referral cleaning for an additional fee.
Heavily soiled pet bedding
Items with significant pet waste cannot be processed.
Bodily-fluid contamination
For safety reasons, unrinsed biohazard items are refused.
Long-sealed wet laundry
Wet items sealed over 24 hours can mildew and transfer odor.
Ready to schedule?
Book your first pickup and we will confirm your route window directly.